Terms & Conditions | Floor Lands

By accessing the floorlands.ae, you agree to follow these conditions. These terms apply to all clients and users.

You may request our services for residential and commercial purposes. You must not copy or misuse any content. You agree not to use the site for illegal purposes.

All pricing and quotations provided are valid for a specified period from the date of issue. As you approve or finalize the order, the prices are subject to confirmation without negotiations. Prices may vary depending on the final selection of materials and the scope of installation. Variations in floor conditions or measurement changes can also influence the overall cost.

Any additional services like design modifications or customizations requested after the quotation will be charged separately. This includes special primers, surface treatments, or bespoke sizing. Delivery schedules and labor requirements may also affect the work wherever applicable. 

We ensure that every quotation is prepared with transparency. This allows clients to understand the cost breakdown. Our goal is to maintain fair pricing backed by professional work and reliable service.

Our team schedules installation dates with the client’s availability. We commit to timely delivery and fitting for all interior niches. We plan every step carefully, but conditions like shipment delays or worst climates can affect committed timelines.

In such cases, we inform valuable clients and reschedule at the earliest possible time. All flooring products are protected under the respective manufacturer’s warranty. Additionally, our installation services are backed by a guarantee specifically for fitting-related defects. 

Any installation concern must be reported within the specified limited period. This allows our team to inspect and resolve issues efficiently. After all, we aim to ensure lasting performance and client satisfaction.

Payments must be made as per the agreed schedule. For online purchases, we accept major billing methods, including credit/debit cards and bank transfers. Secure digital payment options also provide traceable transitioning and flexibility.  Refunds or cancellations are processed only after verification.

 Any balance payments must be cleared upon completion of installation. Refunds/cancellations, or order modifications are subject to approval by our support team. These requests are reviewed based on order status and customization level.

As our products are customized to your requirements, all orders become final once confirmed. After approval, cancellations or refunds are not applicable. We impel customers to review selections and specifications before ordering. 

This policy allows us to maintain quality standards and avoid material wastage. Thus, your cooperation in this matter is highly valued to let us deliver tailored interior solutions.

Floor Lands is not responsible for inaccuracies caused by typographical errors. Moreover, the display variations or outdated information published on the site is not our liability. We reserve the right to update product details and pricing. 

Clients are requested to visit the pages for the final service. By engaging our services, customers agree to these terms and acknowledge that all work is carried out under the agreed conditions.

For more questions about this, please contact us through our website. We are happy to provide further assistance regarding your queries.